Help with Horse and Hoof Runway

We read every message: support@deepchallengervr.com

How a round works

  1. The lobby. Walk around with the stick under your left thumb. The next round starts after a minute, and the theme shows near the end.
  2. Dress up. You have 8 minutes to dress your rider and your horse for the theme. Switch between Rider and Horse at the bottom left. Your horse can change breed, coat, markings, mane and tail, and wear tack.
  3. The runway. Everyone walks the runway with their horse. Rate each look from one to five stars. On your own walk, strike a pose.
  4. The podium. The three looks with the most stars win. Everyone earns coins and moves up a level.

Common questions

I can’t join a room. Check your internet connection and tap Try again. Rooms fill up to 13 players; the game finds one with a free seat or makes a new one.

I waited a long time in the lobby. A round needs two players. If you are the only one, invite a friend to play.

My connection dropped. Open the game again. The room keeps your seat until the round ends, with your look and ratings.

Someone was unkind. Open Players in the lobby (or Settings in a round), choose the player, and hide or report them. Reports go to our team.

How do I change my name? Tap your name on the title screen, or open Settings.

How do I delete my account? Open Settings and choose Delete my account. See the privacy policy.